Texas Real Estate Blog

“On This Date”

December 20, 2010
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On this date (-3) in 1732 a 26 year old by the name of Benjamin Franklin published “Poor Richard’s Almanac” (oh-credit for this post goes to Art Cashin at UBS).  The publication, containing pithy wisdoms like “Early to bed, early to rise makes a man healthy, wealthy and wise” or ( a DC favorite) ” A penny saved is a penny earned” was a huge success in the colonies allowing Ben to retire at 42. Since golf was not popular at that time, he filled his days and nights  by discovering electricity, inventing the lightening rod, the iron stove, bifocals and the glass harmonica while developing long-standing theories on meteorology, heat absorption, ocean currents and, of course, electricity. In his spare time he founded the first insurance company, fire department, public hospital, public library, night patrol and militia. Seeking a break he became colonial postmaster and civil defense chief for the French and Indian War. Tiring, he was chief delegate at the Albany conference which organized the colonies and then was appointed chief negotiator with the British crown in London.  When negotiations failed, he returned home to help draft, and then pass the Declaration of Independence. He was then sent to Paris where he won support of the French which event won the revolution for the colonies. He returned home and help draft and again pass the Constitution of our new nation. After that he did little that was important aside from a few inventions and a couple of immortal publications. To directly quote Art,” To celebrate, take a high school graduate out for a beer and explain the team concept, consensus thinking and why little can be accomplished by one man alone”. This story about one of the most important founders of our nation brings to a close two marketing and sales dilemmas. First, there is no single right way to market or sell. Like Ben, who dabbled in a number of ventures, we must be involved in a number of  activities.  I do a lot of different things because I like doing a lot of different things. We have to continually step up to the plate and keep trying and refining our processes and techniques because, like Ben, we are going to strike out a lot. However, for some reason we will never get a hit unless we step up to the plate. Second, we cannot wait around until the “marketing” team is established. Based on the popular premise that most professionals (especially in the law business) hate business development, if we wait until we get consensus we will never get traction. So, pull out the old shotgun and go hunting—-alone (if necessary).  Happy hunting.


“On This Date” (SBA)

December 13, 2010
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Now I really feel old. On this date in 1978 (one year after I graduated from High School) the “Susan B. Anthony” dollar coin went into circulation. I actually remember the great fanfare that went into its debut and the promise of how this new “dollar”  would revolutionize financial markets and save the US Mint tons of coin. Well, as you and I now know, it was a total failure. The coins were initially circulated to the Post Office (first bad marketing idea) and then circulated to us who then tried to pawn them off on unsuspecting vendors who obviously did not get the message and refused to accept them. (I remember getting one as change and promptly throwing in my closet as a memento where it remains less than worthless today). It was smaller than the Eisenhower dollar so it was often mistaken as a quarter despite the Post Office’s slogan “Carry Three for Susan B.” The slogan was later replaced with “B a pal and take these damn things off our hands”.  (kudos to Chris Regan for that one).  Any way, what the heck does any of this have to do with marketing? Well, I’ll tell you how! As lawyers, one of the ways we exhibit our higher intelligence and vast expertise is through speeches and other live events. We schedule conferences and lunches and put on exquisite legal presentations that typically impress no one except ourselves. Why? Because the “content” we choose is the “content” we choose, rather than (can you believe it?) the content the audience wants. What a frigging revelation? We wonder why we get 10 rsvp’s from 100 invites. The most basic consideration in any presentation is to find out what the audience/customer wants and needs to hear. While our clients and contacts love to hear us speak on topics that interest them and that give legal solutions to their business problems (essentially free legal advice), this advice is not really free if it is basically worthless. This BASIC principle applies to all businesses and professions. So, before going to the time and expense of organizing your next event, take about 5 minutes to shoot out an email to a few of your expected invitees and ask them what they want to hear. This simple act will virtually guarantee a successful event ( free food, booze  and CLE/CPE doesn’t hurt either)!


    Steve Watten


    Real Estate News& Views

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